Become a New Patient

Becoming a New Patient

Thank you for choosing the West Front Primary Care team as your healthcare partner! We are currently accepting new patients into our practice. For a list of insurance providers we currently accept, Click Here » 

Note: WFPC is not accepting Medicaid for anyone 18 years of age or older (including Blue Cross Complete, McLaren, Molina and Priority Health Choice products).

new patient west front

Prior to your appointment you will receive multiple appointment reminders. As a new patient you must confirm your appointment a minimum of 24 hours prior to your scheduled time, either through the automated appointment reminder system or by calling our office. New patient appointments are scheduled as longer visits, to provide you with the necessary time to become established as a patient and meet your new care team. Failing to show up for, or failing to reschedule, your initial new patient appointment may disqualify you from becoming a patient with our practice.

To provide you with an exceptional care experience on your first visit, we ask you to arrive 15 minutes prior to your scheduled appointment. Arriving early will ensure your registration is complete before meeting with your new provider. Please be advised that if you arrive late for your appointment, every effort will be made to see you that same day, however it’s possible your appointment may need to be rescheduled for another day.

Important Step!

The online form must be completed by all new patients to request your first appointment. Paper forms can be picked up at WFPC if needed.

Due to the large number of applications recently received, it may take up to 3 weeks for your application to be processed.  WFPC is processing applications as quickly as possible.

Specific to Dr. Kohler and Dr. Hughes patients from Grand Traverse Internists:  You MUST complete the New Patient Forms before any care can be provided by WFPC.  Medical Records did not transfer automatically.  If you have completed the New Patient Forms, and have an urgent need, please contact the practice at 231-935-8930.

Once you have submitted your application online, it may take up to two weeks to process. Once you have been approved, you will receive an email that you have been accepted. If you do not see the email in your inbox, check your spam folder.

Before Your First Appointment:

You will receive pre-registration via Phreesia to review your information and required policies prior to your first appointment. It is important that you complete this. If you have any questions please contact us at (231) 935-8930. Welcome to West Front Primary Care – we look forward to meeting you!

New Patient First Appointment Checklist:

  • Contact your insurance carrier(s) to inform them of your new Primary Care Physician (PCP) effective for your appointment
  • Bring your current insurance card(s)
  • Bring your current photo ID
  • Bring all of your current medications and supplements, preferably in their original containers
  • Plan to pay any office co-pay that may be due
  • Arrive 15 minutes prior to your appointment

Office Policies

  • WFPC Financial Policy (PDF) – This form advises patients of their complete financial responsibility for all medical services received without regard to insurance eligibility or coverage determinations.
  • Notice of Privacy Practices (PDF) – Describes how health information about you (as a patient of this Care Center) may be used and disclosed, and how you can get access to your individually identifiable health information. Please review this notice carefully.

START TYPING AND PRESS ENTER TO SEARCH