WFPC Careers

Careers at West Front Primary Care

Our Mission:

West Front Primary Care exists to improve the health of our patients through an exceptional care experience.

Why West Front Primary Care?

  • We are an award-winning team that has continually earned recognition for the high quality of care we deliver through our team-based approach to care.
  • We have great benefits including competitive wages, health insurance, paid holidays, paid time off, a generous 401K, and a great team.

Available Positions:

Front Office Receptionist

Our Front Office Team is an important part of what makes WFPC award winning in recognition of healthcare services. On-the-job training is provided.

As part of the Front Office Team you will:

  • Answer telephone calls via multi-line phone system, schedule appointments and communicate with other healthcare offices.
  • Provide a welcoming check-in experience for our patients using our electronic medical record (EMR) system, including entering insurances, demographics and obtaining consents.
  • Help patients after their visit at check-out by scheduling other appointments, collecting payment, and billing insurance.
  • Be a part of a collaborative team to provide excellent care for our patients!

Preferred Qualifications and Skills

  • Experience with multi-line phone system.
  • Experience with computers, preferably with EMRs.
  • Excellent organization skills.
  • Prior experience working in a healthcare setting.
  • Knowledge of basic medical terminology.
  • Basic understanding of medical insurance.
  • Customer service focused with providing excellent service to patients.


  • Competitive Wages
  • Health Insurance & Health Savings Account
  • Option to Purchase Dental & Vision Coverage
  • Retirement Benefits – 401K
  • Paid Holidays
  • Paid Time Off (PTO)

To apply, send resume to


We are seeking to add a full time Physician to our excellent team of twelve physicians and four APPs. The qualified Physician will provide out-patient primary and acute care with limited evenings and weekends required. No OB or in-patient services. WFPC offers a talented team with approachable and supportive providers working in a collaborative environment. 

WFPC is a private physician-owned family practice located in northern lower Michigan’s beautiful Traverse City. The practice strives to provide excellent customer service, a professional work environment, and appreciation for our valued staff. Our collaborative care team is an important part of what makes WFPC award winning in recognition of healthcare services. Additionally, as the first Patient Centered Medical Home in Michigan, we provide same day care along with care management and patient education services. The ideal candidate will be highly motivated to provide excellent care among a dynamic team in a beautiful primary care practice setting. 


1. Current Michigan MD or DO license
2. Board certification by the American Board of Family Medicine or the American Osteopathic Board of Family Physicians 


  • Competitive Salary with Bonus Structure 
  • Health Insurance & Health Savings Account 
  • Retirement Benefits – 401K 
  • CME funds, licensure, and professional membership support 

To apply, send resume to

RN Care Manager

Our RN Care Manager is an important part of what makes WFPC award winning in recognition of healthcare services.

As WFPC’s RN Care Manager you will:

  • Engage patients in goal-driven health improvement activities in coordination with their primary care provider
  • Provide Medicare Wellness Visit to coordinate care and help resolve social barriers to good health
  • Provide education and support for patients to help them achieve their wellness goals
  • Connect with patients to coordinate transitions of care after a hospital stay
  • Be a part of a collaborative healthcare team to provide excellent care for our patients!

Preferred Qualifications and Skills

  • Knowledge of motivational interviewing
  • Knowledge of patient health theories and practices related to disease prevention, behavior change, and methods of instruction
  • Excellent organization and communication skills
  • Experience working with EMR program
  • Ability to communicate effectively both orally and in writing with various individuals


  • Competitive Wages
  • Health Insurance & Health Savings Account
  • Option to Purchase Dental & Vision Coverage
  • Retirement Benefits – 401K
  • Paid Holidays
  • Paid Time Off (PTO)

To apply, send resume to

Medical Assistant

Responsible for providing professional clinical care for patients under supervision of the physician and clinical management. May be assigned to a specific provider or assist other clinical assistants and providers as deemed necessary.

Qualifications: Medical Assistant Training

Essential Job Responsibilities:

  1. Fulfills patient care responsibilities as assigned that will  include checking schedules and organizing patient flow; making appointments;  accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, collecting specimens, preparing for exam; collecting patient history; performing screenings per provider guidelines; assisting physicians with various procedures; EMR entry; relaying instructions to patients; answering calls, and providing pertinent information.
  2. Performs short evaluation of the patient’s situation to estimate severity of illness and/or injury via phone and directs them to the emergency room or sets up an appointment with their provider.
  3. Determines urgency of seeing the patient based on assessment and on familiarity with a patient’s condition and history via patients EMR.  Confers with providers as needed.  Takes medication refill requests via phone or portal and follows refill guidelines to send requests to providers.
  4. Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to protocols; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control;  sterilizing instruments  and keeping appropriate records of sterilization; ordering, sorting, storing supplies; and restocking exam rooms.
  5. Fulfills clinical medical assisting responsibilities which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs; physical examination preparations; clinical pharmacology; drug administration through various routes including injection; prescription verifications; applying dressings; CLIA waived testing and safe handling of blood borne pathogens and biohazards.
  6. Participates in multidisciplinary teams to improve patient care processes and outcomes.
  7. Other duties as assigned.

Knowledge, Skills, Abilities:

  1. Patient assessment
  2. Completes required clinical skills correctly and accurately with minimal supervision
  3. Skill in making triage decisions and responding quickly and calmly in emergency situations
  4. Exhibits sound and accurate judgment
  5. Adheres to process
  6. Ability to assess clinical needs and multitask to accomplish clinical tasks in a team setting
  7. Must have the ability to demonstrate compassion and caring when dealing with others
  8. Able to collaborate and constructively problem solve with co-workers
  9. Computer proficiency
  10. Ability to communicate effectively in the English language in person, by phone and in writing.
  11. Must project a pleasant and professional image
  12. Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance.
  13. Office hoursMonday – Thursday (8a-8p) Friday (8a-5p) and Saturdays (9a-3p). Hours worked based on assignments/needs of clinical staff.

Experience: Minimum of one year medical experience

Education Requirements: One year of medical assistant training – Medical Assistant Certification preferred

Physical Requirements: 

  1. Standing / sitting for long periods of time
  2. Must be able to lift up to 30 pounds
  3. Must be able to use appropriate body mechanic techniques when making necessary patient transfers and helping patients with walking, dressing etc.
  4. Manual dexterity sufficient to operate keyboard, copier , telephone and other office equipment
  5. Occasional stress caused by multitasking and level of responsibility 

Work Environment: Combination of office, exam and other clinical settings.  Frequent exposure to communicable diseases, biohazards common to a clinical setting.

To apply, send resume to


WFPC is looking for qualified staff to join our growing practice. Learn more about the benefits of working in our family-oriented, quality care organization, located in the heart of beautiful Traverse City, Michigan.

Fill out the application (download from this page), and bring it in person to our office.

Send cover letter and resume to :
West Front Primary Care
4290 Copper Ridge Drive
Suite 200 (Building F)
Traverse City, MI 49684

To apply, send resume to

Employment Application (Word Doc)