Patient Portal Details

What is NextMD?

NextMD is an easy to use website that allows you to securely communicate with your physician’s office and review your medical information.

Already Have an Account?

Don’t Yet Have an Account?: See “Getting Started” Below

What Are The Benefits?

  • Request medication refills
  • E-mail your provider and their staff
  • Update your account information
  • Receive documents from your doctor
  • Request medical records
  • Ask billing questions
  • Request or confirm an appointment

The Patient Portal has a research center full of information that can be very helpful to you. Here, you can research your symptoms, and learn about different health topics.

Communication is similar to any email communication you already use. Simply choose the recipient of your message to from the drop down boxes.

How Secure is My Information?

West Front Primary Care and NextMD both take your security and privacy very seriously. Unlike e-mails that use multiple servers, the NextMD system allows doctors to use a single server and send encrypted data. This process adheres to internet security best practices and conforms to HIPAA regulations. Each family member has a separate login code and password.

Forgot Your Username or Password?

You have four attempts to log in. If however, you lock yourself out of your account and can’t regain access, we can reissue a new access number at your next visit, or you can follow this process to reset your password:

Go to the login screen of NextMD and click the ‘don’t remember your username or password’ link and an email will be sent to you with step-by-step instructions to assist you in resetting your username and/or password.

Getting Started with Our Patient Portal

The enrollment process starts at your next office visit:

Within 24 hours of giving us your preferred e-mail address, you will automatically receive an email stating that your enrollment was completed, and you will also be issued a temporary username and password that will allow access to the portal.

There is a link to the portal website within the email you will receive, but you can also access the NextMD website directly at  and enter your temporary username and password under the “Already a Member?” section.

Enter your temporary login information and answer the temporary security question (“What is your favorite color?” “Blue”). Once this is done, you will be asked to change your username, password, and security questions. Make sure to use a proper, strong password, and we suggest you use information that will be easy for you to remember for security questions. Once this is done, you will have access to your account.

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