Patient-Centered Medical Home
WFPC is dedicated to this healthcare organizational model
The Patient-Centered Medical Home model (PCMH) is a care delivery model in which patient treatment is coordinated through primary care physicians to ensure patients receive the necessary care when and where they need it, in a manner they can understand.
Convenient Access
A dedicated patient portal gives you access to your health information and results, and connects you with your physician.
Focus on Wellness and Disease Prevention
“An ounce of prevention is worth a pound of cure.” Nowhere is this more true than when it comes to your personal health.
Personalized Care Plans
A path to move you forward in your healing process, with clear goals and support along the way.
Support and Resources for Self-Care
Helping you take better care of yourself, and speed your recovery.
Coordinated Care
Closing the communication gaps between all of your various care providers, across multiple organizations.
Performance Improvement
Constant feedback loops to improve our processes and communication, to work better for you over time.
As your Certified Patient-Centered Medical Home we will:
- Ensure effective communication, coordination and integration with your specialists
- Provide access to an on-call doctor 24 hours a day
- Offer extended office hours on weekdays and weekends for your urgent care needs
- Provide you access to your medical information through the patient portal
- Provide you with a patient plan after each visit, that includes a summary of your visit along with goals and objectives regarding your health
- Remind you when appointments, vaccines, and tests are due
As a Partner/Patient we trust you will:
- Take an active role in your healthcare, and follow the care plan agreed upon with your doctor
- Keep us informed about all medications and over-the-counter supplements you are taking
- Understand your insurance policy; bring insurance cards and co-pays to each visit
- Keep your scheduled appointments, or call at least 24 hours in advance to cancel
- Let us know when you see other healthcare providers, and ask them to send us reports about your care
- Call the on-call provider at WFPC before going to the emergency room or urgent care, if possible, so someone who knows your history can care for you